Core Services
Practical IT services built around reliability, security, and response time.
DCX provides infrastructure and managed services tailored to medical, hospitality, restaurant, retail, residential, insurance, accounting, and other fast-moving business environments. We combine field deployment, secure cloud administration, network troubleshooting, physical security support, and operational follow-through so internal teams get one accountable technology partner instead of fragmented vendors.
IT
Managed IT & Helpdesk Operations
Day-to-day support, remote monitoring, and operational follow-through for live properties, active offices, and distributed teams.
- +Helpdesk coverage for users, tenants, and internal teams
- +RMM, patching, and endpoint oversight
- +Escalation handling and onsite coordination
365
Cloud Productivity & Dedicated Support
Microsoft 365, hosted email, collaboration tooling, and dedicated support that keep teams, tenants, and stakeholders productive.
- +Microsoft 365 administration and policy control
- +Hosted email, collaboration, and user lifecycle support
- +Helpdesk and proactive monitoring for daily operations
SEC
Managed Security & Compliance
Site surveys, vulnerability testing, hardening, and compliance-minded workflows that reduce exposure across portfolio environments.
- +Vulnerability testing and remediation guidance
- +MFA, policy review, and account hardening
- +Backup, disaster recovery, and continuity coordination
NET
Enterprise Networks & Onsite Deployment
From initial site survey to final provisioning, DCX designs, installs, and troubleshoots Wi-Fi, VoIP, firewall, PoE security camera, and structured network environments for commercial and residential sites.
- +Site surveys, Wi-Fi design, switching, and PoE infrastructure deployment
- +VoIP, firewall, security camera, and carrier coordination
- +Existing network troubleshooting, performance tuning, and onsite rollout support
BDR
Backup, Recovery & Continuity
Business continuity planning for outages, ransomware, accidental deletion, and infrastructure failure across active properties and offices.
- +Backup verification and restore readiness
- +Recovery runbooks and continuity planning
- +Priority coordination during disruptions
CIO
Bespoke IT Planning
No two portfolios run the same. DCX aligns standards, vendors, lifecycle plans, and support workflows to the way your organization actually operates.
- +Technology assessments and roadmap planning
- +Vendor coordination and standards alignment
- +Long-term lifecycle and budget guidance