Core Services

Everyday support. Serious infrastructure.

One team for daily support, cloud, security, networks, recovery, and long-term planning.

IT

Managed IT & Help Desk

Fast user support, proactive monitoring, and clear follow-through.

+User and device support
+Patching and endpoint management
+Remote and onsite escalation

CLD

Cloud Email & Collaboration

DCX provides licensing, setup, migration, administration, and ongoing support for leading cloud productivity platforms.

+Microsoft 365 licensing and support
+Google Workspace licensing and support
+Hosted Exchange, migrations, and management

SEC

Cybersecurity & Compliance

Practical controls that reduce risk and support compliance requirements.

+Vulnerability assessments
+MFA and account hardening
+Security policy guidance

NET

Networks, Voice & Cameras

Reliable Wi-Fi, switching, firewalls, voice, cameras, and cabling.

+Site surveys and Wi-Fi design
+VoIP, firewalls, and PoE cameras
+Troubleshooting and onsite rollout

BDR

Backup & Recovery

Recovery planning for outages, ransomware, and accidental data loss.

+Backup and restore verification
+Recovery procedures
+Disruption response

CIO

IT Strategy & Vendor Management

Clear priorities, standards, and lifecycle planning for your environment.

+Assessments and roadmaps
+Vendor coordination
+Budget and lifecycle guidance

Vendor Ecosystem

Works with what you have. Ready for what’s next.

Hardware, cloud, networking, security, voice, backup, and camera platforms.

Keep what works. Improve what doesn’t.

We troubleshoot inherited systems, support established standards, and recommend changes only when they solve a real problem.

+Hardware, wireless, firewalls, and cabling
+Cloud, email, identity, and business software
+Security, backup, and recovery
+PoE cameras and site coordination

Cloud & Software

Business Apps

Microsoft 365 and Google Workspace licensing, administration, migrations, and support, plus Hosted Exchange management.

Hardware & Infrastructure

Office Technology

Endpoints, servers, structured cabling, switching, wireless, and site hardware aligned to the way each location operates.

Networking & Voice

Connected Sites

Wi-Fi, firewalls, VoIP, ISP coordination, performance tuning, and troubleshooting for active business networks.

Security & Recovery

Security & Continuity

Security controls, filtering, backup, disaster recovery, and resilience planning for environments with real risk exposure.

Physical Security

PoE Camera Systems

PoE camera planning, site coordination, and support for surveillance environments that depend on stable network infrastructure.

The DCX Advantage

IT support shaped around your business, not a canned package.

No two organizations or operating teams are identical. DCX shapes network services, security reviews, asset management, and help desk workflows around the way your environment already runs, then manages the technical workload so leadership can stay focused on the business.

+Adapted to corporate workflows, site standards, and escalation expectations
+Combines onsite deployment, support desk, security, and recovery planning
+Supports both daily operations and major project rollout
+Acts as a seamless extension of internal operations and asset teams

What that approach means in practice

We plan each environment around real operating needs rather than forcing a standard MSP package. That includes site surveys, vulnerability reviews, hardware standards, cloud administration, remote support, and lifecycle planning mapped to each client's priorities.

+Medical, hospitality, restaurant, retail, residential, insurance, and accounting support
+Unified helpdesk, network, cloud, and security workflows
+Clear ownership from planning through ongoing support

Talk to DCX About Your Environment

Service Area

Managed IT support across Northern Virginia, Maryland, and Washington DC.

DCX provides remote support, onsite project work, network troubleshooting, cloud email administration, cybersecurity guidance, and ongoing IT operations across Northern Virginia, Maryland, and Washington DC.

Northern Virginia

Support coverage for offices, medical practices, hospitality groups, retailers, residential communities, and growing business environments throughout Northern Virginia.

+Arlington, Alexandria, Fairfax, Loudoun, and Prince William
+Onsite rollout support, Wi-Fi projects, and network troubleshooting

Maryland

Operational support for Maryland teams that need fast issue response, stable cloud systems, secure access, and practical follow up.

+Montgomery County, Prince George's County, Bethesda, Rockville, and Silver Spring
+Managed IT, cloud email, VoIP, backup, and continuity support

Washington DC

Technology support for DC offices, associations, member services teams, and organizations with multiple locations that need responsive service and strong accountability.

+Remote support, onsite coordination, and project planning
+Cloud administration, security guidance, and infrastructure support

Client Access

Client support and resources.

Existing clients

Submit a request, start a remote session, or open a client portal.

+Report an IT, cloud email, network, or portal issue
+Start Windows or Mac remote support
+Open hosted email and network portals

Open Support Request

Remote Support

Open the tools used during active support sessions.

Open Downloads

Client Portals

Open hosted email and network management.

Open Hosting Hub

Service Plans

Compare managed service options.

View Plans

Email Support

Contact the support team directly.

Email Support

Who We Support

About DCX and the industries we support every day.

DCX provides dependable support, cloud administration, network services, security guidance, and day to day IT operations for organizations that need responsive service and clear accountability.

Medical

Practices and care environments that need secure systems, dependable connectivity, and responsive support for staff and patient care operations.

Hospitality

Hospitality teams that rely on stable Wi-Fi, staff productivity, guest services systems, and coordinated support across busy environments.

Restaurants

Restaurant operations that need reliable network access, POS support, back office systems, and fast issue resolution during service hours.

Retail

Retail businesses that depend on connected locations, endpoint stability, secure access, and practical support for daily operations.

Residential

Residential communities and property teams that need dependable connectivity, vendor coordination, and clear escalation support.

Insurance

Insurance offices that need secure communications, documentation workflows, dependable user support, and strong operational continuity.

Accounting

Accounting firms that need secure cloud access, stable workstations, dependable file workflows, and responsive technical support.

Service Packages

Choose the level of support your business needs.

Every plan is scoped to your users, locations, risk, and response requirements.

Baseline

Essentials Care

Custom quote for small teams

+Remote help desk support
+Endpoint and patch oversight
+Cloud email user support
+Monthly account review

Ask About Essentials Care

Best Fit

Secure Office

Custom quote for managed security

+Managed IT plus security stack
+MFA and account hardening
+Firewall, backup, and endpoint review
+Priority support routing

Ask About Secure Office

Outsourced IT

Fully Managed

Custom quote for full coverage

+24/7 monitoring and response
+vCIO and planning support
+Network and cloud lifecycle planning
+Vendor and project coordination

Ask About Fully Managed

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Plan Your Project

For managed IT, cybersecurity, hosted email, network upgrades, cloud projects, VoIP planning, and proposal requests.

Full name

Company

Email

Phone

Primary need

Company size

Project details

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Request Support

For client issues, remote sessions, cloud email problems, network outages, portal access, or urgent support needs.