IT
Managed Technology Support
User support, endpoint care, monitoring, and vendor coordination with clear follow-through.
- +User and device support
- +Patching and endpoint management
- +Remote and onsite escalation
Managed IT • Cybersecurity • Cloud • Networks
IT that keeps business moving.
Managed IT support and technology projects across Northern Virginia, Maryland, and Washington, DC—from Microsoft 365, cybersecurity, and cloud to networks and onsite infrastructure.
Support + Projects
Support for today. Expertise for what comes next.
DCX handles recurring support and planned technology work in one operating relationship: user and endpoint support, cloud and email administration, business security, networks, recovery, communications, video systems, equipment, and modernization projects.
20+ YearsBusiness technology experience
DMV CoverageNorthern Virginia · Maryland · Washington, DC
Support + ProjectsOperational support through implementation
Core Services
Daily support, site technology, and planned change.
DCX owns work across users, cloud platforms, security, networks, recovery, equipment, and technology projects.
CLD
Cloud, Email & Collaboration
Administration and support for Microsoft 365, Google Workspace, email, identity, SharePoint, and cloud migrations.
- +Microsoft 365 licensing and support
- +Google Workspace licensing and support
- +Hosted Exchange, migrations, and management
SEC
Business Security & Protection
Practical safeguards for accounts, endpoints, email, cloud services, firewalls, and networks.
- +Vulnerability assessments
- +MFA and account hardening
- +Security policy guidance
NET
Business Networks & Connectivity
Wired networks, business Wi-Fi, routing, switching, firewalls, and stable site connectivity.
- +Site surveys and Wi-Fi design
- +VoIP, firewalls, and PoE cameras
- +Troubleshooting and onsite rollout
BDR
Data Protection & Recovery
Backup, restore, and recovery planning for endpoints, servers, cloud services, and business data.
- +Backup and restore verification
- +Recovery procedures
- +Disruption response
CIO
Technology Planning & Lifecycle
Roadmaps, budgeting guidance, replacement decisions, and upgrade planning grounded in the current environment.
- +Assessments and roadmaps
- +Vendor coordination
- +Budget and lifecycle guidance
Technology DCX Supports
Support the environment you own. Improve it with purpose.
Hardware, cloud, networking, security, voice, backup, and camera platforms.
Start with the systems already in place.
DCX troubleshoots inherited environments, supports established standards, and recommends a change when the evidence and operating need justify it.
- +Hardware, wireless, firewalls, and cabling
- +Cloud, email, identity, and business software
- +Security, backup, and recovery
- +PoE cameras and site coordination
Business Apps
Microsoft 365 and Google Workspace licensing, administration, migrations, and support, plus Hosted Exchange management.
Office Technology
Endpoints, servers, structured cabling, switching, wireless, and site hardware aligned to the way each location operates.
Connected Sites
Wi-Fi, firewalls, VoIP, ISP coordination, performance tuning, and troubleshooting for active business networks.
Security & Continuity
Security controls, filtering, backup, disaster recovery, and resilience planning for environments with real risk exposure.
PoE Camera Systems
PoE camera planning, site coordination, and support for surveillance environments that depend on stable network infrastructure.
Practical guidance, clear ownership, and regional support.
DCX learns the systems, locations, vendors, schedules, and escalation expectations already in place. We then take responsibility for the technical work the business needs—from daily user issues to onsite infrastructure and planned change.
- +Adapted to corporate workflows, site standards, and escalation expectations
- +Combines onsite deployment, support desk, security, and recovery planning
- +Supports both daily operations and major project rollout
- +Works alongside internal operations, leadership, and outside vendors
What DCX ownership looks like in practice
Site surveys, security reviews, equipment standards, cloud administration, remote response, onsite work, and lifecycle planning are coordinated around the same operating facts and client priorities.
- +Medical, hospitality, restaurant, retail, residential, insurance, and accounting support
- +Unified helpdesk, network, cloud, and security workflows
- +Clear ownership from planning through ongoing support
Industries We Serve
Technology support shaped around the operation.
DCX supports organizations with different work rhythms, locations, vendors, and responsibilities. We start with that operating context, then connect the right support and project capabilities.
Explore industries DCX supports
01Property Management & Residential CommunitiesSites, offices, shared spaces, networks, cameras, and vendor coordination.
02Law FirmsEndpoints, document access, Microsoft 365, backup, and remote work.
03Professional ServicesCloud, endpoint, network, and collaboration support for knowledge-driven teams.
04Medical PracticesTechnology support for staff, connectivity, communications, and vendor systems.
05Accounting & Financial FirmsStable access, secure collaboration, backup, and seasonal readiness.
06Associations & NonprofitsPredictable support, cloud administration, shared files, and lifecycle planning.
07HospitalityWi-Fi, staff systems, voice, cameras, and active-property coordination.
08RestaurantsBusiness networks, back-office systems, connectivity, and vendor coordination.
09RetailConnected locations, endpoints, cameras, communications, and support.
10Multi-Location BusinessesConsistent standards and one support path across locations.